When opening a Microsoft Store app or game, some users encounter an error that says “There is a problem with this app.” Depending on the error message, users should reinstall the problematic app or game or contact their system administrator. This is not an application specific error. Therefore, it can happen with any Microsoft Store app or game. This article shows you how to solve this problem. If you encounter this error, you can try the solutions provided below.
There is a problem with this app. Reinstall the app from its original install location or contact your administrator
The following suggestions may help you solve this problem.
- Run the Windows Store App Troubleshooter
- Update Microsoft Store
- Re-register Microsoft Store apps
- Reset or repair the problematic app
- Use the Reset this PC option.
Let’s see all these fixes in detail.
1]Run Windows Store App Troubleshooter
Microsoft has developed different troubleshooters to fix different issues on Windows computer. This error occurs on any Microsoft Store app. Therefore, running the Windows Store apps troubleshooter may fix the problem. You can access all troubleshooters in Windows 11/10 settings.
Follow the following instructions to run Windows Store Apps Troubleshooter on Windows 11/10.
- Open Windows 11 Settings and navigate to “System > Troubleshoot > Other Troubleshooters”. Scroll down and click the Run button next to Windows Store apps.
- Open Windows 10 Settings and navigate to “Update & Security > Troubleshoot > Additional Troubleshooters”. Select Windows Store Apps and click the Run Troubleshooter button.
2]Update the Microsoft Store
Timely installation of updates is recommended to avoid bugs and errors. Update Microsoft Store manually and see if that fixes the problem. To do this, open Microsoft Store and navigate to Library. Click on the Get updates button. After that, Microsoft Store will check for updates and install them (if available).
3]Re-register Microsoft Store apps
You may experience different issues with Microsoft Store apps. For example, if Microsoft Store apps won’t launch or display an error code after launching, you can re-register them to fix the problem. To re-register Microsoft Store apps, you need to run a command in an elevated Windows PowerShell.
This should solve the problem.
4]Reset or repair the problematic app
If re-registering Microsoft Store apps didn’t help, reset or repair the problematic app and see if that helps. An option to reset or repair the Microsoft Store app is available in Windows 11/10 settings. The following instructions will help you with this.
- Open Windows 11 Settings and go to “Apps > Apps & features”. Now locate the problematic Microsoft Store app. Once you find it, click on the three horizontal dots next to it and select Advanced options.
- Open Windows 10 Settings and go to “Apps > Apps & features”. Select the problematic Microsoft Store app and click the Advanced options link.
First, click on the Repair button to repair the application. If this does not solve the problem, reset the application by clicking on the Reset button.
5]Use Reset this PC option
If nothing helps, you can use the Reset this PC option, making sure you choose to keep your files and data.
This should solve the problem.
Lily: Microsoft Store does not open or closes immediately after opening
How to fix Microsoft App Installer not working?
If you’re having trouble with Microsoft Store apps, here are some fixes you can try to fix the problem. First, run the Windows Store Apps Troubleshooter and see if that helps. Troubleshooters are automated tools that detect the problem and fix it (if possible). If you are using an outdated version of Windows operating system, you may encounter several issues like this. Therefore, we suggest you to check for Windows Updates and install them if available.
Issues associated with Microsoft Store apps can also be resolved by manually updating the Store. Open Store and go to Library. After that, click on Get Updates button to install updates from Microsoft Store. Another potential fix to repair Microsoft Apps is to reset or repair them. You can repair or reset the problematic app from Windows 11/10 settings.
How do I reinstall a preinstalled app?
You can re-register or reinstall a pre-installed app by running a command in an elevated Windows PowerShell. Re-registering or re-installing an app is helpful if you are having issues with the app. For example, if an application does not launch or crashes unexpectedly.
I hope this helps you.
Read more: Microsoft Store does not open after reset.
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