Some users have reported seeing Microsoft Store error 0x8007064a on their Windows 11 or Windows 10 system when they try to install or update an app. If you are also facing the same problem, this article may help you to fix this Microsoft Store error code.
When does error 0x8007064a occur in the Microsoft Store?
Error 0x8007064a occurs when users attempt to install apps from the Microsoft Store or update apps installed from the Microsoft Store. Users facing this problem have confirmed that restarting their systems, even in a clean boot state, and disabling the firewall does not help. The main cause is corruption of files associated with Microsoft Store and Windows Update.
Fix Microsoft Store Error 0x8007064a
Try the following solutions in order to resolve Microsoft Store error 0x8007064a on your Windows 11/10 computer:
- Run Windows Store Apps Troubleshooter
- Run Windows Update Troubleshooter
- Reset Microsoft Store
- Check the status of services related to Windows updates
- Re-register these DLL files
- Reset Winsock
- Perform System Restore
1]Run Windows Store App Troubleshooter
The Windows Store Apps Troubleshooter is a great tool for troubleshooting problems with the Microsoft Store and apps downloaded through it. The procedure to run this tool is as follows.
- Right click on the Begin button and select Settings from the menu.
- In the Settings menu, go to the System tab on the list on the left side.
- In the right pane, select Troubleshoot.
- In the next window, click Other convenience stores.
- Now select To run corresponding to the Windows Store App Troubleshooter.
2]Run Windows Update Troubleshooter
Run the Windows Update troubleshooter and see if that helps.
3]Reset Microsoft Store
Resetting the Windows Store resets all changes made to Microsoft Store settings. Additionally, it clears the Microsoft Store cache. In case any cache files are corrupted, this solution will fix the problem. The procedure is as follows.
Press Win + R to open the To run the window.
In the Run window, type the command WSRESET.exe and press Enter. The Microsoft Store will be reset.
4]Check the status of services related to Windows updates
Services related to Windows updates directly impact the Microsoft Store. It is therefore necessary to ensure that these services work. The procedure is as follows.
To research Command Prompt in the Windows search bar.
Depending on the application, select Run as administrator to open the elevated Command Prompt window.
In the elevated Command Prompt window, copy-paste the following commands and press Enter after each command:
net start bits
net start wuauserv
net start appidsvc
net start cryptsvc
See if that helped.
5]Re-register those update-related DLLs
If the solutions mentioned above fail, you can try to re-register the related DLL files. The procedure for doing this is as follows.
Search for Command Prompt in the Windows search bar.
In the right pane, select Run as administrator to open the elevated Command Prompt window.
In the elevated Command Prompt window, copy-paste the following commands one after another and press Enter.
regsvr32.exe atl.dll
regsvr32.exe urlmon.dll
regsvr32.exe mshtml.dll
regsvr32.exe shdocvw.dll
regsvr32.exe browseui.dll
regsvr32.exe jscript.dll
regsvr32.exe vbscript.dll
regsvr32.exe scrrun.dll
regsvr32.exe msxml.dll
regsvr32.exe msxml3.dll
regsvr32.exe msxml6.dll
regsvr32.exe actxprxy.dll
regsvr32.exe softpub.dll
regsvr32.exe wintrust.dll
regsvr32.exe dssenh.dll
regsvr32.exe rsaenh.dll
regsvr32.exe gpkcsp.dll
regsvr32.exe sccbase.dll
regsvr32.exe slbcsp.dll
regsvr32.exe cryptdlg.dll
regsvr32.exe oleaut32.dll
regsvr32.exe ole32.dll
regsvr32.exe shell32.dll
regsvr32.exe initpki.dll
regsvr32.exe wuapi.dll
regsvr32.exe wuaueng.dll
regsvr32.exe wuaueng1.dll
regsvr32.exe wucltui.dll
regsvr32.exe wups.dll
regsvr32.exe wups2.dll
regsvr32.exe wuweb.dll
regsvr32.exe qmgr.dll
regsvr32.exe qmgrprxy.dll
regsvr32.exe wucltux.dll
regsvr32.exe muweb.dll
regsvr32.exe wuwebv.dll
6]Reset Winsock
You can reset Winsock by entering the following command.
netsh reset winsock
This should fix the problem for most users.
7]Perform System Restore
If all else fails, you may consider restoring your system to an earlier restore point. Restoring the system to an earlier point would ensure that all recent changes causing the problem in the discussion are undone.
Is the Windows Store free?
Windows Store itself is free. However, applications downloaded through the Windows Store can be paid or free. Instead, the Windows Store app is present in a system with a genuine Windows operating system by default.
Does the Windows Store still exist?
Yes, the Microsoft Store or Windows Store still exists. It is advisable to download apps through the Windows Store, as Microsoft ensures that every app is scanned for malware, thereby keeping your system safe.
Comments are closed.